pjokk Responsible Gaming —
Our commitment to safe gaming
To ensure an enjoyable gaming experience, pjokk gives you deposit limits, self-exclusion, and 24/7 Bangla support — because responsible gaming is our top priority.
Our commitment to responsible gaming
pjokk believes gaming is a form of entertainment — and it stays enjoyable only when it is played responsibly. We care deeply about the mental and financial wellbeing of every user. That is why we have built multiple protective tools to help you keep your gaming within healthy limits.
Deposit Limit
Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a waiting period, which helps prevent impulsive decisions.
Self-Exclusion
If you feel you need a break from gaming, use the self-exclusion feature. You can close your account for a set period or permanently. Making this decision is not a sign of weakness — it is a sign of self-awareness.
Time-Out Break
Choose a time-out ranging from 24 hours to several weeks. During this period you will not be able to log in or place bets. Your account will resume normally only after the time-out ends. Taking a break every now and then is an important part of responsible gaming.
Age Verification — 21+
pjokk is for people aged 21 and above only. Age verification is mandatory at the time of registration. Keeping minors away from gaming is our ethical responsibility. If you suspect a minor is using this platform, please notify our support team immediately.
Reality Check Reminder
You can set a reminder at regular intervals to let you know how long you have been playing and how much you have spent. These small pauses keep you aware of the real situation and help you make informed decisions.
24/7 Bengali Support
Our Bangla-speaking support team is here for you at any time with any issue. Send a message via live chat or email us. If you need help managing your gaming, our team will guide you with complete confidentiality and respect.
Recognise the signs of problematic gaming
The first step toward responsible gaming is knowing yourself. If any of the signs below apply to you, pause and ask yourself some honest questions. Remember, seeking help is always the wisest thing to do.
Using pjokk's responsible gaming tools is completely free and you can activate them at any time. Do not hesitate to talk it over with family or friends as well.
You feel a repeated urge to return to the game to try to recover money you have lost.
You are spending more time gaming while neglecting responsibilities toward family, friends, or work.
You are spending more than your planned budget or playing with borrowed money.
You keep trying to stop gaming but fail repeatedly and feel restless as a result.
You are hiding your gaming activity from family or loved ones.
Gaming is having a negative effect on your sleep, eating, or physical health.
For Adults Only
pjokk is for people aged 21 and above only. Participation by minors is strictly prohibited and is an absolute rule of our platform. Age is verified at the time of account registration and identity verification may be requested in cases of doubt.
Practical tips for responsible gaming
Follow these simple guidelines before starting each gaming session. They will make your gaming experience safer and more enjoyable.
Set a budget
Before you start playing, decide the maximum amount you are willing to spend. Stop as soon as you reach that limit. Never play with money set aside for essential expenses, savings, or debt repayment.
Set a time limit
Set a time limit for each session. Set an alarm on your phone and stop when the time is up. Playing for long stretches without a break can lead to poor decisions.
Play for enjoyment
Never think of gaming as a source of income or a solution to financial problems. It is entertainment — just like watching a film or eating out at a restaurant. Winning is enjoyable, but it is not guaranteed.
Consider your mental state
Avoid gaming when you are under stress, feeling anxious, lonely, or depressed. When you are in a low mood, your ability to make good decisions is reduced. Instead of gaming at such times, spend time with family or friends.
Take a break after a loss
After a loss, do not immediately try to recover by placing a bigger bet. This is one of the most common mistakes. Instead, take a break, clear your head, and decide later.
Let a loved one know
Tell a family member or a trusted friend about your gaming habits. The perspective of someone you trust can help you stay within limits. If there is anything you feel the need to hide, that itself is a warning sign.
Steps to getting help
If you feel gaming is having a negative effect on your life, follow the steps below. Seeking help means you are a responsible person.
Log in to your account
Go to your pjokk account and navigate to the "Responsible Gaming" settings.
Activate the tools you need
Deposit limit, time-out, or self-exclusion — choose whichever one you need.
Contact support
Speak with our team in Bangla via 24/7 live chat. Email: [email protected]
Contact us
Our expert team is always ready to answer any questions or provide help related to responsible gaming. All your information will be kept completely confidential.
Common questions about responsible gaming
The questions our users ask most often about responsible gaming.
Enjoy safe and enjoyable gaming
Follow the rules of responsible gaming and enjoy your favourite games on pjokk. From cricket betting to slots — everything in one place, completely safely.